Terms of Purchase

You are purchasing access for one person to an online course, event, or program (hereinafter referred to as the “Service”) created and marketed by MTN LABS LLC (the “Company” or “we”). You must be at least 13 years old to purchase access to the Service through the Company. Children under the age of majority must review this Agreement with their parent or legal guardian.

The Service includes access to live courses, course content and materials, and other information and materials created by the Company (collectively, “Content”), as well as access to a members-only website for the Service (the “Campus”). By purchasing access to the Service, you and the Company agree to these Purchase Terms and Conditions and the Company’s Terms of Use and Privacy Policy (collectively, this “Agreement”), which govern the legal terms and conditions of the Service and form a legal agreement between you and the Company. In case of conflict between these Purchase Terms and Conditions and the Terms of Use or the Privacy Policy, these Purchase Terms and Conditions shall prevail.

THE SECTIONS BELOW TITLED “BINDING ARBITRATION” AND “CLASS ACTION WAIVER” CONTAIN A BINDING ARBITRATION AGREEMENT AND CLASS ACTION WAIVER. THEY AFFECT YOUR LEGAL RIGHTS. PLEASE READ THEM.

Single-Person Access

The Service includes access for one (1) person. Upon registration, you must do so using an email address and by creating a password and member profile to use during the live course and in the private members’ area of the Campus, as well as the exclusive directory listing.

If you wish to take the Service together with a business partner or collaborator, each of you must purchase it. Additionally, if someone from your company or your entire company wants to take the Service, a membership must be purchased for each participating member.

Payment Policy

You are responsible for paying for the Service in full (including any applicable taxes or fees) and for providing the Company with a valid credit card or other payment method.

Payment Plans and Conditioned Access

By choosing a payment plan, you agree to complete all agreed-upon payments. Access to the Service is granted with the first payment; however, the Company reserves the right to suspend or revoke access if subsequent payments are not completed within the established timeframe.

In the event of non-payment, you understand and agree that the Company may:

  • Immediately suspend access to the Service.
  • Initiate legal or collection actions to recover amounts owed.
  • Report the non-payment to credit agencies as permitted by law.
  • Charge late fees or administrative penalties, if applicable.

No Payment Reversal

Once a partial or full payment is made, it cannot be reversed or refunded unless conditions expressly stated in this Cancellation Policy are met.

Payment plans represent a full financial commitment on your part. If you start a payment plan, gain access to the Service, and later cancel your payment method or dispute transactions, the Company may take legal and administrative action to recover the amounts owed.

Cancellation and Refund Policy

Our commitment is to transform people’s businesses, careers, and lives. We invest an extraordinary amount of time and effort into this Service, and we expect you to do the same. You may cancel your participation in the Service under the following conditions:

  • Participation in the Service is confirmed only upon payment.
  • If you cancel at least 15 calendar days before the start date, a 5% cancellation fee will be charged. A 95% refund will be issued.
  • If you cancel between 15 calendar days and two business days before the start date, a 30% cancellation fee of the full Service price will be charged, regardless of how much you have paid to date. Any excess will be refunded.
  • If you cancel within two business days of the start date, a 70% cancellation fee of the full Service price will be charged, regardless of how much you have paid. Any excess will be refunded.
  • If you request a change of cohort at least 15 calendar days before the start date, a 5% change fee will apply. If you later request cancellation, no refund will be issued and you must pay the full price of the Service.
  • If you request a change of cohort between 15 calendar days and two business days before the start date, a 10% change fee of the full price will apply. If you later request cancellation, no refund will be issued and you must pay the full price.
  • If you request a change of cohort within two business days before the start date, a 30% change fee of the full price will apply. If you later request cancellation, no refund will be issued and you must pay the full price.
  • After the Service begins, no refunds or cohort changes will be permitted, without exceptions.
  • If the Company cancels the program before its end date, 100% of the fees paid will be refunded.
  • All cancellation or change requests must be made via email to hola@alaimolabs.com
  • Please do not enroll in the Service if you only want to “try it.”

Before completing your purchase, you must expressly agree to the purchase terms.

Payment Disputes and Chargebacks

By agreeing to these terms, you expressly waive filing unjustified payment disputes (“chargebacks”) with your bank or payment processor. If you file a chargeback without valid and verifiable justification, the Company may:

  • Suspend your access to the Service immediately.
  • Contest the dispute with the processor, providing evidence of your access and use of the Service.
  • Charge an administrative fee of up to USD 50 for dispute processing.
  • Initiate legal actions to recover the owed amount plus legal costs, if applicable.

Evidence for Disputes

The Company will collect and may present the following evidence in disputes with banks or payment processors:

  • Access logs to content.
  • Records of participation in live sessions.
  • Screenshots or activity logs inside the platform.

Intellectual Property

You agree that the Service contains Content owned by the Company and/or its licensors, protected by copyright, trademark, and other applicable intellectual property laws. Duplicating, sharing, or uploading Service files to file-sharing sites is considered theft, and the Company will prosecute such misconduct to the fullest extent permitted by law.

The Company provides the Service solely for your personal, non-commercial use, and you agree not to use the Content in any manner except as permitted by this Agreement. You may not modify, copy, reproduce, republish, upload, post, transmit, rent, lease, loan, translate, sell, create derivative works, exploit, or distribute any material from the Service in any way or by any means (including email or electronic methods). You may download and/or print one copy of individual Campus pages for personal use only, provided all copyright and proprietary notices remain intact.

To be clear: you may not create derivative works, resource guides, marketing materials, source material, websites, blogs, web content, or any other work referencing the Company, Martin Alaimo, the Service, or the Content, nor infringe in any way the Company’s intellectual property. Anything you create must focus on your business, not ours. All copyrights in and to the Service (including compiled Content, posts, Internet resource links, and related descriptions) belong to the Company and/or its licensors.

USE OF THE SERVICE OUTSIDE WHAT IS PERMITTED IN THIS AGREEMENT IS STRICTLY PROHIBITED AND MAY SUBJECT YOU TO CIVIL AND CRIMINAL PENALTIES.

Trademarks, service marks, graphics, and logos used by the Company in connection with the Service are common-law or registered trademarks of the Company. No rights or licenses are granted to you regarding these trademarks.

Privacy and Confidentiality

The Service is subject to the Company’s Privacy Policy. The Company does not knowingly collect personal information from children under 13 and does not wish to do so. The Company reserves the right to request age verification to ensure that children under 13 are not using the Service.

We respect your privacy and insist that you respect the privacy of other Service participants (“Participants”).

By purchasing access to the Service, you agree:

  • not to infringe any copyright, trademark, patent, trade secret, or other intellectual property rights of the Company or Participants;
  • that confidential information shared by Participants or Company representatives is proprietary and belongs exclusively to the disclosing Participant or the Company;
  • not to disclose such confidential information to any third party or use it outside of discussions with other Participants during training sessions;
  • that all Content provided by the Company is confidential, proprietary, and belongs exclusively to the Company, and can only be used as authorized;
  • that reproduction, distribution, or sale of the Content by anyone other than the Company is strictly prohibited; and
  • that if you violate or threaten to violate any of these agreements, we are entitled to injunctive relief to prevent such violations.

You may discuss your personal results from the Service, but must keep other participants’ experiences and statements strictly confidential.

Members Area and Group

Participation in the Service community is about learning, not converting participants into clients. You may not offer your services, sell programs or products, or invite participants to join other social networks, groups, or programs. This is a no-promotion, no-sales environment. Affiliate links are not allowed in the Members Area or Group.

Violation of these terms will result in immediate termination from the Service without refund.

Online Attendance for Certifications

If the Service is online and requires attendance validation, you are expected to keep your camera on at all times. Having your camera off may result in denial of certification. Please make the necessary arrangements (hardware, internet speed, etc.) to avoid camera issues.

Third-Party Materials and Websites

The Company may provide links to third-party materials and websites or create a Facebook group for your and other Participants’ convenience. These are not part of the Service and may be removed at any time without liability. You are responsible for payments and obligations related to your use of third-party materials. The Company is not responsible for examining or guaranteeing third-party content or accuracy and will not be liable for third-party materials, products, or services. You agree not to use third-party materials in ways that infringe third-party rights.

DISCLAIMER

THE SERVICE, CAMPUS, CONTENT, AND ALL MATERIALS PROVIDED ARE OFFERED “AS IS” AND “AS AVAILABLE.” WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO TITLE, MERCHANTABILITY, NON-INFRINGEMENT, FITNESS FOR A PARTICULAR PURPOSE, AND ANY WARRANTY ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

All reasonable efforts have been made to accurately represent the Service and its potential to grow your business, career, and life. However, the Company does not guarantee results or earnings from our ideas, tools, strategies, or recommendations. Nothing in the Service, Content, or Campus is a promise of future earnings.

YOU EXPRESSLY AGREE THAT YOUR USE OR INABILITY TO USE THE SERVICE IS AT YOUR OWN RISK. You are fully responsible for your progress and results, which depend on personal factors including skills, knowledge, dedication, business acumen, network, financial situation, and more. Testimonials represent individual experiences and are not guarantees of results. We do not provide legal, medical, psychological, or financial advice.

Additional Terms and Conditions

1) GOVERNING LAW. You and the Company have entered into this Agreement in the State of Florida, United States, and agree that the validity, interpretation, and legal effect of this Agreement, as well as all disputes between the parties, shall be determined according to the laws of the State of Florida, USA, without regard to conflict of law principles.

2) LIMITATION OF LIABILITY. IN CONNECTION WITH ANY WARRANTY, CONTRACT, OR TORT CLAIMS: (I) THE COMPANY, ITS OWNERS, OFFICERS, EMPLOYEES, AFFILIATES, CONTRACTORS, DISTRIBUTORS, OR LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING FROM OR RELATED TO THIS AGREEMENT OR YOUR USE OF THE SERVICE; AND (II) YOUR SOLE AND EXCLUSIVE REMEDY IS TO STOP USING THE SERVICE AND SEEK A REFUND AS OUTLINED IN SECTION 6. SOME JURISDICTIONS DO NOT ALLOW EXCLUSION OF CERTAIN WARRANTIES; THUS, SOME LIMITATIONS MAY NOT APPLY.

The Company will make reasonable efforts to protect information submitted in connection with your purchase and use of the Service, but you acknowledge that submission of such information is at your own risk.

3) NON-DISPARAGEMENT. You agree not to engage in any conduct or communication, public or private, intended to disparage or defame the Company, its licensors, licensees, employees, contractors, agents, officers, managers, or directors.

4) BINDING EFFECT. This Agreement is binding upon and benefits successors, executors, heirs, representatives, administrators, and permitted assigns. You may not assign this Agreement. The Service is non-transferable.

5) TERMINATION. The Company aims to provide every client a positive experience. If you fail or the Company suspects you have failed to comply with this Agreement, the Company may, without notice: (a) limit, suspend, or terminate your participation without refund; and/or (b) terminate this Agreement. Your obligations survive termination.

6) CHANGES. The Company reserves the right to modify this Agreement and impose additional terms at any time. Modifications take effect immediately. Continued use of the Service constitutes acceptance. Changes may be listed on the Campus or sent via email or postal mail. For questions, contact legal@alaimolabs.com

7) INDEMNIFICATION. You agree to defend, indemnify, and hold harmless the Company, its owners, officers, employees, contractors, directors, licensors, affiliates, and successors from any liabilities, claims, damages, costs, investigations, attorney fees, or expenses arising from your breach of this Agreement or misuse of the Service. You must defend the Company in any related legal or regulatory action. All representatives of the Company are not personally liable.

8) ENTIRE AGREEMENT. This Agreement constitutes the full understanding between the Parties, replacing any prior agreements. The Terms of Use at https://alaimolabs.com/es/legal/terms/ and Privacy Policy at https://alaimolabs.com/es/legal/privacy/ are integral to this Agreement.

9) COMPLIANCE WITH LAW. Parties must comply with all applicable laws. In case of conflict between this Agreement and applicable law, the law prevails.

10) NO WAIVER. Failure to enforce any obligation shall not constitute a waiver. Waiver of one breach does not waive future breaches.